Cookies Policy | Heypokies Casino

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can make websites work more efficiently, help provide a consistent experience and provide information about how visitors use online services.

Some cookies are set directly by Heypokies Casino. Other cookies may be set by service providers or other third parties that support website functions, security, analytics, communications or advertising activities. These third parties may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains available may depend on its purpose, your browser settings and the settings used by the relevant service provider.

A cookie does not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be connected with other information, such as account, device or usage information. Where this occurs, that information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

2. How we use cookies

Heypokies Casino may use cookies and similar technologies for several purposes. The specific cookies used may change as our website, technology and service arrangements develop. We aim to use cookies in a way that supports the operation, security and usability of our online services.

Strictly necessary cookies

These cookies are required for essential website functions. They may support page navigation, account access, session management, security controls, fraud prevention, responsible gambling tools and the handling of requests made through the website. Without these cookies, some parts of the website may not operate correctly or may be unavailable.

Preference and functionality cookies

These cookies help remember choices or settings that improve your experience. For example, they may help remember language, region, display or interface preferences, where those options are available. They may also help provide features that you have requested or reduce the need to repeat information during a visit.

Analytics and performance cookies

These cookies help us understand how visitors use the website, such as which pages are visited, whether pages load correctly and where users may encounter difficulties. The information may be used in an aggregated or otherwise analysed form to improve website performance, content, navigation and reliability.

Security and risk management technologies

Cookies and similar technologies may be used to identify unusual activity, protect accounts, support identity or age-related checks where relevant, detect misuse and help maintain the integrity of our services. These technologies may be used alongside other security measures and do not replace any checks or requirements that may apply to your account.

Marketing and advertising cookies

Where permitted and where relevant choices have been provided, cookies may be used to understand interactions with promotional content or to help deliver communications that are more relevant to your interests. Marketing cookies may be placed by us or by selected third parties. We do not use cookies to encourage unsafe gambling, and marketing communications may be subject to separate preferences and legal requirements.

Cookies are not used to make gambling decisions for you. They do not change the outcome of a game, guarantee a win or remove the risks associated with gambling. You should always gamble within your means and use the responsible gambling tools and information made available on the website.

3. Your cookie choices

Where a cookie preference tool is available, you may use it to review or change the categories of cookies you accept. Strictly necessary cookies may continue to operate because they are needed to provide requested website functions, maintain security or comply with relevant obligations. If you reject optional cookies, some features or personalised functions may not work as intended.

You can also control cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The method varies between browsers and devices, so you should refer to the relevant help or support information for instructions. You may need to repeat your choices if you use a different browser, device or browser profile.

Accept or reject optional cookies through the cookie preference settings displayed on the website, where available.
Adjust your browser settings to block new cookies or remove cookies already stored on your device.
Delete cookies from a device after using the website if you do not want them retained.
Use separate browser or device settings where different people use the same device.
Review third-party privacy information where a third party provides a cookie, analytics service or advertising feature.

Disabling cookies does not necessarily remove all information that has already been collected. It may also affect your ability to sign in, maintain a secure session, use account features or access parts of the website. You may still receive general advertising or communications where these are permitted, although they may be less relevant to you.

Some websites use a browser signal intended to communicate a preference about online tracking. The way these signals are interpreted can vary between services, browsers and devices. We will handle applicable preference signals in accordance with relevant requirements and the functionality available on our website.

4. Information collected through cookies and related technologies

Depending on the technology used and your settings, information collected may include your device type, operating system, browser type, approximate location, internet protocol address, pages viewed, links selected, visit times, referral information, general website interactions and technical events. This information may be combined with information provided by you or generated when you use our services.

We may use this information to operate and secure the website, remember preferences, identify technical faults, understand performance, investigate suspected misuse, improve content and services, meet legal or regulatory obligations, and manage communications where permitted. We will not use cookie information in a way that overrides your legal rights or any responsible gambling protections that apply to you.

Where third parties provide services on our behalf, they may access or process information collected through cookies or similar technologies only for relevant service purposes, subject to appropriate arrangements. Some providers may process information in countries outside Australia. Further information about collection, use, disclosure, storage and access rights is set out in our Privacy Policy.

Updates to this policy

We may update this Cookies Policy when our website, technology, business processes or legal requirements change. The updated version will be made available on this page, with the revised date or other notice where appropriate. You should review this page from time to time so that you understand the current approach to cookies.

Questions and privacy requests

If you have a question about cookies, wish to make a privacy request or need help understanding your available choices, please use the contact or support options provided on the Heypokies Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before responding to a request concerning personal information or account data.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. If you do not agree to optional cookies, you can adjust your preferences or browser settings, although essential website functions may still require certain technologies.